Joint venture privacy policy

Customer privacy policy

This policy sets out how UBM Information Ltd, and Institute of Customer Service (ICS) could use information that you supply to us. Please read the following information carefully before submitting information or using this site.

Any information about you, which you give to us, may be used by UBM Information Ltd or ICS Ltd for publication (where you provide details for inclusion in our directories or catalogues and on our websites) and also to supply you with information about products or services provided by ICS and/or UBM Information Ltd in the form of direct marketing activity by phone, fax or post. We also reserve the right to disclose details about you to authorised law enforcement agencies where we are asked to do so.

Website usage & cookies

If you are using our web sites, we will use your personal information to help you to log on to your account and into restricted areas of our web sites and to permit future use of the web sites. We may use your IP address to help diagnose problems with our server, or to administer our web sites. We may conduct analyses of user traffic to measure the use of our sites and to improve the content of our web sites and our services. These analyses will be performed through the use of IP addresses and cookies. We may also use cookies to enable the signing in process after you have registered with us and to provide you with more tailored information when you return to our web sites. A cookie is a piece of information that is stored on your computer's hard drive by your web browser. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you reject the use of cookies please note that the efficient operation of the web site that you are using may be affected. Most of the advertisements that you see on the web sites are generated by third parties who may use cookies to track viewing of their advertisements and for other purposes specified in their own privacy policies. We have no access to or control over these cookies (although we may use statistical information provided to us - not containing personal information - arising from these third party cookies to improve the targeting of advertisements to you and other users of the web sites). You can obtain further information about third party privacy policies or disable their cookies by visiting their web sites.

Mobile no.

By providing your mobile no. you consent to UBM Information Ltd and ICS contacting you with mobile text updates prior to the event only.

Email opt in.

UBM Information Ltd and ICS may from time to time send updates about other relevant products and services. Your email will not be passed to other 3rd parties. By providing your email address you consent to being contacted by email for direct marketing purposes by UBM Information Ltd and ICS
If you have any questions about this privacy policy, you can email at dpa@cmpinformation.com or write to the Data Protection Co-ordinator, Audience & Data Group, UBM Information Ltd, FREEPOST LON 15637, Tonbridge TN9 1BR. Freephone 0800 279 0357. Please note that calls to this number may be recorded and monitored to maintain customer service standards and to assist staff training.